You provide excellent health care and medical services to your patients... patients who also happen to be our customers. In turn, we are here to support your efforts by providing you with premier service - with an extra emphasis on timeliness and quality.
On-Line Services available 24/7: Eligibility, benefit verification and claim status inquiries
Register today to access our secure web portal above to recieve on-line eligibility, benefit verification and claim status 24 hours a day, 7 days a week -- at no cost to you.
See what we're doing to make the process better for everyone.
National Provider Identifier Requirements
Learn about the requirements that became effective in May 2008.
Review the list of services that may require preauthorization.
Drugs Requiring Preauthorization
Drugs that may require preauthorization or quantity limits.
Find the EDI number needed to submit a claim.
Find a Doctor or Hospital
Locate a preferred provider network, from regionally located networks to national provider networks.
Connecticut Claims Policies and Procedures
If you are a Connecticut provider, please read these claims policies and procedures.
We're Here to Answer Your Call
Starting April 6th, you may call our provider assistance line at 1-800-228-6080 to access patient coverage and claims status through our automated system without needing to speak to a representative. When you call in you will be prompted to input your patient’s Policy # and DOB. From there, you will have access to policy specific details.
Otherwise, our customer service representatives are available to talk with you from 7:30 a.m. to 5 p.m., Central Time, Monday through Friday. Please call 1-800-247-2190 and select "Option 4" to be connected.